At the Rivus Wellness and Research Institute, our philosophy is that visitors to our clinic should be treated with the respect all persons in need of our services deserve. We seek to be the trusted professionals who welcome each customer with a smile, service, and consultation in genuine ways that they are able to understand.
Part of this means acknowledging each patient’s knowledge of their own needs and seeking to understand their situation on their terms. Modern consumers are very savvy to the technical advances that present day science and communication has made available. As health care consumers become far more educated about their own conditions than in years past, we encourage an embracing of that attitude and outlook on the collaborative and consultative nature of the healthcare relationship. This encourages the consumer to be a partner in their own care and knowledge.
By combining our expertise with a willingness to acknowledge that every patient’s situation is unique, we are able to shift from a “top down†model of treatment to one that is truly consultative. Our experience has shown that this approach leads to better relationships, better treatments and, ultimately, better, healthier outcomes for all.